provide input on knowledge sharing sessions to key stakeholders. Collaborate closely with cross-functional teams teams, IT Professionals and stakeholders to ensure service quality and align IT services with business the role of subject matter expert (SME) on ITSM related topics: ITSM processes, foundation data, governance updating, and maintaining knowledge articles related to key topics included in the scope of services
provide input on knowledge sharing sessions to key stakeholders.
Contract until December 2026 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT: As soon as possible understanding Ability to collaborate with a variety of stakeholders & customers at different organisational Support with the Planning, conducting and after care related to TLM activities. Support with the documentation Maintenance of customer base data. Engage with stakeholders of TLM Crisis Management and Emergency Management
and reports on Service Now platform Align with stakeholders to deliver them their desired reports Use your
reports on Service Now platform
functionality to assist other developers and stakeholders. If you are a motivated individual with the
functionality to assist other developers and stakeholders. If you are a motivated individual
with Feature Teams of other IAM products with Stakeholders/ requestors of other PRIMES with clients Essential
security as a first-class citizen Work closely with stakeholders and development teams in constantly improving
first-class citizen