rates to maximize room revenue according to hotel standards. This position must also be able to answer questions efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms Enter reservations into the computer according to standard operating procedures. Communicate and work closely and discounts. Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements
rates to maximize room revenue according to hotel standards. This position must also be able to answer questions efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms Enter reservations into the computer according to standard operating procedures. Communicate and work closely and discounts. Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback F&B, and maintenance teams to maintain high standards. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met. Team Leadership: Lead and motivate a the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
our clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback F&B, and maintenance teams to maintain high standards. Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met. Team Leadership: Lead and motivate a the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by operations. Ensure that policies, processes and standards directly affecting the guests ensures their safety competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by operations. Ensure that policies, processes and standards directly affecting the guests ensures their safety competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by operations. Ensure that policies, processes and standards directly affecting the guests ensures their safety competent employees who reflect a high degree of service orientation, professional charm and who can uphold
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations according to guest specifications and estate standards. Administrative Support: Handle guest check-ins and process payments accurately and securely. Service Excellence: Maintain a polished and professional appearance at all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist