store and warehouse budget. Customer KPA: Ensure excellent customer service on cash sales. Operational Oversee all warehouse processes and maintain service standards. Learn & Grow KPA: Ensure staff competency Invoice management. Customer Responsibilities: Invoicing and dispatching. Handling customer queries promptly Maintain rim marking and tyre branding. Ensure customer satisfaction and handle escalations. Decision Knowledge: Sage/Salesforce. Business acumen. Customer service. Transport and dispatch SOPs. Forklift and
warehouse budget.
Customer KPA: Ensure excellent customer service on cash sales.
Operational Oversee all warehouse processes and maintain service standards.
Learn & Grow KPA: Ensure e management.
Customer Responsibilities:
Invoicing cing and dispatching.
Handling customer queries promptly.
Operational marking and tyre branding.
Ensure customer satisfaction and handle escalations.