MANAGEMENT
CUSTOMER SERVICE
individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity opportunity for you to join our team as a Store Manager at CUM Books Highveld Mall. With a history spanning As an experienced Store Manager, you will oversee the daily operations of our store, ensuring the smooth to motivate personnel to perform at their best. Store Manager responsibilities include: Leading and supervising excellent customer service. Plan and oversee in-store promotions and merchandising. Efficient stock management
Complies with store operations, stock handling, and efficient receiving of stock. Safeguards store process replacement. Completes warehouse operational requirements by scheduling and assigning employees; following following up on work results. Management of staff, maintains store staff by recruiting, selecting, orienting orienting, and training employees. Maintains store job results by coaching, counselling, and disciplining employees; office to meet the branch financial targets Requirements: Matric or equivalent NQF qualification and
Complies with store operations, stock handling, and efficient receiving of stock. Safeguards store process replacement. Completes warehouse operational requirements by scheduling and assigning employees; following following up on work results. Management of staff, maintains store staff by recruiting, selecting, orienting orienting, and training employees. Maintains store job results by coaching, counselling, and disciplining employees; office to meet the branch financial targets Requirements: Matric or equivalent NQF qualification and
this role is ideal for you. (Travelling will be required) Conduct Site Meetings with clients and employees and control overtime during the pay cycle. Manage staff turnover and apply termination processes according sick) and oversee store lockups and closures. Conduct LEGISLATIVE training when required (Travelling will will be required) FF, FA, SHEQ etc. Conduct Security Training Schedule candidates / employees into training fluent in English Good administrative skills required and experience in IR essential. Good customer
and staff
elements of selling. To generate sales for the store to ensure its targets are achieved
JOB
monthly budgets and profits
Qua understanding of client and market dynamics and requirements
operational requirements, drafting budget and submitting for approval annually and as required. To manage Implementing corrective action monthly and as required. Risk Management To manage security and disaster risks and implementing mitigating measures as required. To manage departmental risk by developing the addressed as required. To manage that SHE is monitored by defining monitoring requirements and standards answering queries and implementing decisions as required. To engage with industry stakeholders by identifying
operational requirements, drafting budget and submitting for approval annually and as required. To manage Implementing corrective action monthly and as required. Risk Management To manage security and disaster risks and implementing mitigating measures as required. To manage departmental risk by developing the addressed as required. To manage that SHE is monitored by defining monitoring requirements and standards answering queries and implementing decisions as required. To engage with industry stakeholders by identifying