IT TECHNICAL SUPPORT MANAGER Roodepoort Minimum requirements: Bachelor's degree in Computer Science, B in a technical support management role (minimum 5 years) Good understanding of Networking and experience strong problem-solving skills Experience with support ticketing systems and customer relationship management
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organisation. Examines accounts and records and computes taxes owed according to prescribed rates, laws or stakeholders - Ensure day to day operational support required from area of specialisation is provided provided to enhance performance Cost containment - Support the identification, development, and implementation a high level of impact on other departments to support improved delivery - Continually increase understanding accreditation Network key relationships - Engage with and provide support to the established network of internal
cost effective and customer-centric new products supported by comprehensive benefit rules and protocols - appropriate leader or stakeholders Cost containment - Support the identification, implementation and development specialist accreditation Network key relationships - Build and maintain an established network of internal (peers Represent the brand in professional networks Specialist support to projects - Own Specialist knowledge effective and customer -centric new products supported by comprehensive benefit rules and protocols Position
cost effective and customer-centric new products supported by comprehensive benefit rules and protocols - appropriate leader or stakeholders Cost containment - Support the identification, implementation and development specialist accreditation Network key relationships - Build and maintain an established network of internal (peers Represent the brand in professional networks Specialist support to projects - Own Specialist knowledge effective and customer -centric new products supported by comprehensive benefit rules and protocols Position
performance through effective collaboration and support Responsibilities: Sales Growth and Strategy: • relationships with dealers • Provide feedback and support to dealers to enhance their sales performance. continuously improve support and service standards. Dealer Development and Support: • Identify and facilitate targets. • Resolve issues and provide solutions to support dealer success. Operational Excellence: • Ensure Management: • Report on the performance of the dealer network, highlighting achievements and areas for improvement
performance through effective collaboration and support Responsibilities: Sales Growth and Strategy: • relationships with dealers • Provide feedback and support to dealers to enhance their sales performance. continuously improve support and service standards. Dealer Development and Support: • Identify and facilitate targets. • Resolve issues and provide solutions to support dealer success. Operational Excellence: • Ensure Management: • Report on the performance of the dealer network, highlighting achievements and areas for improvement
guidelines.
third-party integrations. This includes business support, translation of business requirements into specifications with Solutions Architects. Provide application support. • Passion for development using latest technologies degree or relevant qualification (Information or Computer Science) 4 years of proven experience in software
third-party integrations. This includes business support, translation of business requirements into specifications with Solutions Architects. Provide application support. • Passion for development using latest technologies degree or relevant qualification (Information or Computer Science) 4 years of proven experience in software