Systems Support Help Desk Agent Jobs in South Africa

Help Desk Support Randburg

 Humankind Group

Randburg

HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer

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Help Desk Support Analyst Olifantsfontein

 Global Corporate Advisory Services

Olifantsfontein

National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present ACCOUNTABILITIES Technical Support: • Provide day-to-day technical support to all business units through through the Extranet ticketing system. • Address and resolve user issues promptly, escalating complex issues data quality is maintained and report irregular system entries to the GIM. Data Analysis & Reporting:

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Support Desk Agent Johannesburg

 Levelup Ltd

Johannesburg

customer care, service excellence and administrative support . Fast paced environment which requires quick responses inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers

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Help Desk Technician Midrand

 Mustek Limited

Midrand

primarily responsible for providing technical support and advice to customers (internal and external) Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products (Helpdesk SLA report). Accurately log all field support and telephone tickets and close within 30 minutes Multinational systems. General Provide general customer support, either telephonic or at the front desk. Always

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Help Desk Technician Johannesburg

 Rpo Recruitment

Johannesburg

you will be responsible for providing technical support and assistance to end-users, resolving IT issues customer service. Responsibilities: Provide technical support and assistance to end-users via phone, email, and and incidents Log and track all support requests in the helpdesk system Escalate complex issues to appropriate similar role Strong knowledge of various operating systems and software applications Good understanding of Customer-oriented mindset and a desire to provide excellent support Relevant IT certifications Benefits RPO is a Specialist

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Help Desk Support Jhb - Southern Suburbs

 Strategic Personnel

South Africa

Application Helpdesk Support individual, to provide first line application support to users in an efficient Provide data, reporting and insights on service desk trends, informing strategies for improvement. - achievement of all business objectives. - Assist with system check after changes made that affect Application E-content for applications. - Innovation (Process, System improvement or new features and functionality) Application updates - Perform secondary duties for System Administration which includes: o Maintain Security

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Senior Help Desk Engineer Parktown

 Rainmaker Acquisiton Cc

Johannesburg

 R18 - R25K TCTC

Outputs: Technical knowledge of computers, operating systems and widely used computer applications. Ability hardware and other devices Ability to learn and support third party applications. Knowledge of computer Experience & Qualification Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients Microsoft Office Applications. Microsoft Operating Systems. Network Protocols. Qualifications: Essential -

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Help Desk Engineer Cape Town

 Rainmaker Acquisiton Cc

Cape Town Region

Outputs: Technical knowledge of computers, operating systems and widely used computer applications. Ability hardware and other devices Ability to learn and support third party applications. Knowledge of computer processes Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients Microsoft Office Applications. Microsoft Operating Systems. Network Protocols. Qualifications: Essential -

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Help Desk Support & Data Analyst - On Site Highly Negotiable

 Global Corporate Advisory Services

Olifantsfontein

National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present ACCOUNTABILITIES Technical Support: • Provide day-to-day technical support to all business units through through the Extranet ticketing system. • Address and resolve user issues promptly, escalating complex issues data quality is maintained and report irregular system entries to the GIM. Data Analysis & Reporting:

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Service Desk Agents X3

Randburg

 Negotiable

exceptional customer service and providing technical support? We're seeking highly motivated motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO users by providing timely and effective technical support and assistance.

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