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drive to innovate? Do you excel in providing technical support, training, and customised solutions for commercial simple designs of PV systems, and offering technical support and training to the sales team. You will monitor management informed of market trends and advanced product features of competitors. Additionally, you will will provide pre-sale training and after-sales support to our residential and commercial customers, and commitment to quality, they foster a collaborative and supportive work environment where your expertise and creativity
POS24089 Alarm System Technical Support (POS24089)
Randburg
R 15 000 alification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
Closing Date: 30 April
Technical Support Manager (POS24084)
Randburg
R 15 000 to R 18 000 per alification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 alification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
Closing Date: 31 March
Duties:
ResponsibilitiesThe IT Technical Support Engineer is responsible for providing technical support and assistance
Advising clients on the optimal use of products or services, such Microsoft Office 365, Redstar
working and systems.
Providing onsite client support when necessary.
Skills:
Ability
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Experience: 2-3 years of experience in a technical role, working on PCs.
Experience in a team
related field
and motivated Technical Support Manager to join their growing team. As a Technical Support Manager, you team of technical support engineers, to ensure the highest level of customer solutions and support services a team of technical support engineers Ensure the team provides timely and effective support Develop and and implement support strategies and processes to optimize customer service and satisfaction Collaborate Collaborate with other departments to enhance support systems, inter-departmental communication, and procedures
to an existing base of dealers as well as product/technical training for new Lutron dealers. Co-ordination Objectives Solid grasp of all technical requirements in the Lutron product line Development and maintenance documentation Efficient management of RMA processes Technical and design assistance to dealers on Lutron lighting Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferred) - Strong