looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the as third party applications/systems. Work directly with senior engineers, to resolve complex issues as Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
3rd line Support Engineer with at least 3-4 years' experience in 3rd Line Support, to support their clients very technical, and you will have many opportunities to get involved in not just technical support, but Role: Provide 1st to 3rd line support via email, phone, and remote support to the company clients based assist with troubleshooting 3rd party applications/systems. Work directly with pro-services team, to resolve provide support for clients in the UK, SA Europe, US, and Asia. Maintain documentation for all systems (h
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3rd Line Technical Support Engineer (JB4577) Newlands, Cape Town (Hybrid Role) R40 000 - R45 000 CTC Line Support Engineer to join their team. This role involves providing comprehensive technical support at least 3 years of experience in a third-level support role and have great knowledge of cloud platforms SonicWall, Dell 3-4 years of experience in 3rd Line Support Extensive knowledge of Microsoft Active Directory products Experience with Microsoft Desktop operating systems and Microsoft Server 2012R2, 2016, 2019, 2022 Working
and lead the Finance Systems Support Analysts to ensure exceptional global support delivery
Performance
quality and operational efficiency of financial systems
Skills & Experience:
supporting Oracle Netsuite systems
Proven ability to support and train users on system functionalities
Employee will work as a System Engineer, in the field of Autonomous Systems. The scope of work includes following:
Responsibilities
- Assist with the development of system-level plans, processes, procedures, and internal
with client and translate client requirements into system/subsystem-level requirements that can feed hardware
standards;
- Develop system architectures and comprehensive system designs to fulfil the system/subsystem level
This may include supporting analyses such as reliability analyses towards proving system safety;
-
/>- Develop system level verification plans, test cases, and procedures towards full test coverage of s
service desk, desktop support, network support, etc.
warehouse management systems (WMS) and other related software applications.
vibrant IT Support company in Cape Town is in search of an ambitious and proficient 2nd Line Systems Engineer have demonstrated experience as a 2nd Line Systems Engineer, emphasizing expertise in Microsoft Server equivalent qualification, is required. DUTIES: Technical Expertise: Demonstrate strong proficiency in Microsoft Hyper-V or VMware. Support and Escalation: Provide second-line support for complex technical issues, serving the escalation point for the 1st line (desktop) support technicians. Respond to after-hours escalations