individual to join our team as a Java Developer and Technical Team Lead. In this dual-role, you will have the leading teams ESSENTIAL SKILLS REQUIREMENTS: Technical Team Lead (technically very strong with good leadership (AWM) Charter ADVANTAGEOUS SKILLS REQUIREMENTS: Technical Team lead skills Taking ownership for all aspects
Our client is seeking an experienced Technical Team Leader to join the Port Elizabeth team, · Controlling
Job Position: Technical Team Lead Ref: 4702 Location: PE/Gqeberha Salary: Commensurate with qualification
Our client is seeking an experienced Technical Team Leader to join the Port Elizabeth team, · Controlling
SKILLS REQUIREMENTS:
and effective resolution of customer technical queries. The Team Leader will be responsible for driving efficient methods for technical support delivery. • Plan and coordinate team activities to meet operational day-to-day operations of the second line technical support team. • Ensure effective handling and resolution issues. • Maintain a high level of technical proficiency within the team. • Monitor team performance against motivate a team of technical support agents. • Conduct performance evaluations and manage team development.
efficient methods for technical support delivery.
- Plan and coordinate team activities to meet operational
day-to-day operations of the second line technical support team.
- Ensure effective handling and resolution
- Maintain a high level of technical proficiency within the team.
- Monitor team performance
a team of technical support agents.
- Conduct performance evaluations and manage team development
monitor the performance of the returns and technical team.
monitor the performance of the returns and technical team. Maintain and improve the returns process to correctly and keep a detailed record. Assist the technical team with technical reports and customer service
of complex systems architecture and guide technical teams throughout the development process. Responsibilities development and architecture Guide and mentor technical teams in implementing solutions Conduct technical and industry trends Provide technical leadership and support to project teams Requirements Bachelor's or interpersonal skills Ability to lead and mentor technical teams Strong problem-solving and decision-making