Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
Recognised project management qualification
Duties:
of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive responsible for the effective management of the call centre (telephonic and online) to ensure loan targets met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
Financial Systems Manager to manage financial systems projects, ensure that financial systems integrate ERP systems, and effectively manage outsource partners. Responsibilities Manage finance systems projects projects Management of 3rd party system Integration into SAP Management of Business system access control control Payment Card Industry Standard compliance Manage BI reporting Requirements Commercial degree (NQF 6) project management qualification IT related project management experience SAP or equivalent ERP system experience
The Marketing Manager plans, directs and controls all marketing activities for a respective product portfolio product scope is for the entire Interventional Systems portfolio Job Responsibilities Developing strategic entire Interventional Systems portfolio, linked to the EMEA Interventional Systems portfolio and strategy and product data related to the Interventional Systems product portfolio Competitor Intelligence analysis and pricing and benchmarking of Interventional Systems Marketing activities Prepares a yearly product
This position is based in [Location].
At least 5 years of experience in system analysis and software development.
invited to fill in the positions listed below: System technician (with a professional video and access
Systems Engineer. Midrand, Johannesburg. Company Name: OTN Systems. Job Skills & Qualifications Required: skills. Organizational skills. People skills. Time management. Self-discipline and good work ethics. Preferred:
transformation, and loading.