Telephone Call Management Systems Jobs in North Johannesburg
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Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
share this job on whatsappSystems Administrator
Bryanston
Purpose:
- Manage daily administrative tasks related to the reservations system.
- Load all all contracted rates received from sales into the system.
- Oversee booking portals, including API connections and OTA platforms.
- Create and manage allocations to maximize revenues and occupancies Reservations Manager with inventory management.
- Generate weekly and ad hoc systems reports as required
ements:
- System knowledge: NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud &
- System knowledge: NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud &
Systems Administrator
Bryanston
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
experience as a systems administrator or similar position
Good computer skills (MS Office, MS Excel, PowerPoint)
Proficiency in English Well-organized with good time management
Excellent verbal and written communication
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
Systems Administrator
Bryanston
Responsibilities Front Office Management:
- Oversee front desk operations
- Manage room reservations and coordinate requests or events.
- Assist with budgeting billing inquiries, and manage cash flow.
- Assist anizational Skills: Strong ability to manage multiple tasks and prioritize effectively.
Call Center Lead Sandton
Ubuntu InvestSandton
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector experience in a Call Centre Environment. Matric. Good Command of English. Excellent Telephone Etiquette Excellent
Ppra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries Proactive and professional
System Specification
- MS Office and y to build customer loyalty
- Conflict management
- Excellent communication skills
- High
System Operator Sandton
Flink Recruit PretoriaSandton
7500 Our Client is looking for a GDS System Operator, in a hybrid working position (Sandton). Job Summary: be highly skilled and motivated within Flight Systems. The ideal candidate will have extensive experience Global Distribution Systems (GDS) with a focus on Amadeus and Galileo. The Flight Systems Specialist will will be responsible for managing, optimising, and supporting our GDS flight systems to ensure seamless travel GDS Management: Administer and maintain the Amadeus and Galileo GDS systems. Ensure the systems are functioning
Quality Systems Specialist Midrand
DatacentrixMidrand
for a Quality Systems Specialist to be based full time at our offices. The Quality Systems Specialist will required to do the administration of the Quality management system ensuring compliance to ISO9001. Input into SharePoint administration Exposure to management of Quality Management Systems Training and presentation to all advantageous High level of communication skills (Email, Telephonic and Interpersonal) High level of English grammar Processes and Procedures Designing awareness campaigns Managing Compliments and Complaints Coordinating Tender
Reservations Systems Administrator
Bryanston
ï§ Manage daily administrative tasks pertaining to the
reservations system.
ï§ Responsible
contracted rates received from sales.
ï§ Manage all booking portals, including API connections
connections and OTA
platforms.
ï§ Create and manage allocations.
ï§ Identify peak and low periods
the Reservations Manager with inventory
management.
ï§ Generating systems reports weekly &
Requirements:
ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud
Gds System Operator
Flink Recruit PretoriaNorth Johannesburg
PTA000273-CDW-1 Our client is looking for a GDS System Operator (Hybrid) in Sandton Roles and Responsibilities be highly skilled and motivated within Flight Systems. The ideal candidate will have extensive experience Global Distribution Systems (GDS) with a focus on Amadeus and Galileo. The Flight Systems Specialist will will be responsible for managing, optimising, and supporting our GDS flight systems to ensure seamless travel GDS Management: Administer and maintain the Amadeus and Galileo GDS systems. Ensure the systems are functioning
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