Administer the dialler and telephony systems within the call centre to optimise call campaigns and Agent Predictive diallers, Call Logging and Telephony systems • Telephony • Reporting • Call Logging • Analytical
wireless access points (digital, analogue, SIP, VoIP telephony systems and contact centres. Good understanding wireless access points (digital, analogue, SIP, VoIP telephony systems and contact centres. Good understanding wireless access points (digital, analogue, SIP, VoIP telephony systems and contact centres. Good understanding
advantageous. System dev experience advantageous. Telephony experience advantageous IT Degree Matric Ability
(Dedicated and Broadband) to reliable, cost effective telephony, to local or international VPN connections, to
(Dedicated and Broadband) to reliable, cost effective telephony, to local or international VPN connections, to
most importantly advanced Excel Experience with telephony systems, VOIP, CRM, Dialers essential Must have
ny offers the following:
/>Company offers the following:
Telephony services, i.e. internet, email, telephone, voice
most importantly advanced Excel Experience with telephony systems, VOIP, CRM, Dialers essential Must have
relationship management (CRM) software and & telephony systems.
Understanding of industry regulations