representative and first point of contact for tenants. All tenant complaints, issues, queries, remarks are complex rules. All queries, issues etc received from tenant to be communicated to everyone, but the caretaker procedures. At the discretion of the caretaker or tenant the issue can be escalated to Head Office, who manage all progress of maintenance issues for the tenants and the complex. (Red Rabbit ticketing system to themselves, do it immediately. Job card signed off by tenant for their account or companies. More technical
representative and first point of contact for tenants. All tenant complaints, issues, queries, remarks are complex rules. All queries, issues etc received from tenant to be communicated to everyone, but the caretaker procedures. At the discretion of the caretaker or tenant the issue can be escalated to Head Office, who manage all progress of maintenance issues for the tenants and the complex. (Red Rabbit ticketing system to themselves, do it immediately. Job card signed off by tenant for their account or companies. More technical
all debit and credit notes, invoicing, process tenant deposit refunds, handle deposit refunds etc.) -Prepare supporting documents accompanying application of tenant, follow up on all outstanding documents -Mandate -Set up payment to service provider -Liaison with tenants, landlords and property practitioners -Manage/follow -Manage/follow up on all arrears, send letters of demand to tenants in arrears -Invoicing, draw utility invoices from accounts -Invoice all third-party accounts to tenants -Ensure FICA compliance on rental transactions
Problem-solving - Liaising with tenants and owners - Qualifying and vetting tenants - Procurement and placement placement of qualified tenants - Marketing rental stock - Inspections of residential properties - Meeting clients
notes; Invoice all third party accounts to tenants; Process tenant deposit refunds; Inform Rental Manager Inspections administration Maintenance Request/Report by Tenant Deposit Refunds Arrears account administration
notes; Invoice all third party accounts to tenants; Process tenant deposit refunds; Inform Rental Manager Inspections administration Maintenance Request/Report by Tenant Deposit Refunds Arrears account administration
Problem-solving - Liaising with tenants and owners - Qualifying and vetting tenants - Procurement and placement placement of qualified tenants - Marketing rental stock - Inspections of residential properties - Meeting clients
notes;
advising the owner and tenant as to who is liable for what Sending quotes to owner and tenant, getting quotes
advising the owner and tenant as to who is liable for what Sending quotes to owner and tenant, getting quotes