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Vendor Manager Centurion
Paton Personnel - Johannesburg
Centurion
R550 000 maintaining and reporting on PP and SD targets, managing vendor creation and maintenance on SAP, fostering strong
share this job on whatsappManager - Vendor Management - Dfi - Ee - R550 R550 000
Paton Personnel - JohannesburgCenturion
R550 000 maintaining and reporting on PP and SD targets, managing vendor creation and maintenance on SAP, fostering strong
Application Helpdesk Support
Johannesburg
Monthly
investigation, assign ticket priorities and follow each ticket through to
resolution and ticket closure.
- Escalate to IT internal and vendors resources where necessary.
- Ensure that
Collaborate with internal IT technical team and vendors to assist end-users and
stakeholders to resolve
Junior Contact Centre Advisor
Job CrystalGauteng
chats (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within the SLA Accepting ownership for effectively party vendors – logging cases, ensuring timely feedback and escalating outstanding cases to vendor / internal
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
chats (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within the SLA Accepting ownership for effectively party vendors – logging cases, ensuring timely feedback and escalating outstanding cases to vendor / internal
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
chats (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within the SLA Accepting ownership for effectively party vendors – logging cases, ensuring timely feedback and escalating outstanding cases to vendor / internal
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
chats (internal and external) Logging cases / tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within the SLA Accepting ownership for effectively party vendors – logging cases, ensuring timely feedback and escalating outstanding cases to vendor / internal
Service Desk Agent
Johannesburg
and incidents reported via telephone, email, or ticketing system.
Provide first-line technical support track all incidents and service requests in the ticketing system.
Follow up with customers to ensure manage service desk queues, ensuring that all tickets are managed within the established SLAs.
Communicate clients and internal teams to keep them informed of ticket status and progress.
Install and configure experience
Must have experience with service desk ticketing systems and remote support tools.
Must have
Desktop Support Engineer
Johannesburg
Negotiable and general user support
Noc Engineer Tier -1 (night Shift)
Johannesburg
market related Monthly Operating Procedures
Trouble />Incident Logging
- Ticket raised within 15 minutes of receiving the call
/>Tracking Report /BI Tool
- Tickets
Incident resolved with the relevant SLA - Minimum of 10 tickets closed daily
Tracking Report
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