and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
clients as well as all electronic queries (Freshdesk Ticket, Website queries, Social Medical). Duties and Responsibilities: Provide support to the back office (Freshdesk tickets) consultants when needed. ▪ Being a team player
clients as well as all electronic queries (Freshdesk Ticket, Website queries, Social Medical). Duties and Responsibilities: Provide support to the back office (Freshdesk tickets) consultants when needed. ▪ Being a team player
and Execution: Develop and execute test plans. Verify software functionality. Defect Reporting: Identify
to new and junior staff. Resolution of Support Tickets logged. Project Management. REQUIREMENTS: Tech
test cases to implement the test plans.
test cases to implement the test plans.
scenarios and test cases to implement the test plans. Verify that test cases are performed against test plans scenarios and test cases to implement the test plans. Verify that test cases are performed against test plans
scenarios and test cases to implement the test plans. Verify that test cases are performed against test plans scenarios and test cases to implement the test plans. Verify that test cases are performed against test plans