Requirements:
Minimum Qualifications:
Job Purpose
Responsible for ensuring stability of the network and optimal customer satisfaction.
Competency Requirements:
Knowledge:
Requirements:
Minimum Qualifications:
Role:
Responsible for ensuring stability of the network and optimal Customer satisfaction.
Key Performance Areas
IT Support Technician - Gauteng SPECIFICATION The IT Technical Support Engineer is responsible for providing providing technical support and assistance to clients, both remotely and onsite. This role involves troubleshooting INDICATORS Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required and ticketing systems to manage and prioritise support requests. Awareness of IT-related regulatory requirements
IT Support Technician - Gauteng SPECIFICATION The IT Technical Support Engineer is responsible for providing providing technical support and assistance to clients, both remotely and onsite. This role involves troubleshooting INDICATORS Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required and ticketing systems to manage and prioritise support requests. Awareness of IT-related regulatory requirements
client is a leading service provider in IT and tech support industry, dedicated to providing exceptional service to grow, they are looking for a skilled IT Support Technician to join their dynamic team. They are seeking customer-focused IT Support Technician to provide technical assistance and support to their clients. The user experience. Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot meetings and presentations. Maintain documentation of support activities, IT assets, and procedures. Collaborate
experience as a Technical Support Technician, or in a similar technical role 1 2 Years experience.
individual to join our IT team as a Junior IT Technician / Tech Support. The ideal candidate will have a passion field. This role will involve providing technical support to employees, troubleshooting and resolving IT Responsibilities: Provide first-line technical support to employees via phone, email, or in person. Troubleshoot and initiatives as required. Document and track support requests and resolutions. Provide training and least 2 - 3 years of previous experience in IT support. Must be in procession of a valid driver's license
Product support services are technical support and services that are delivered for thier vehicle fleet software and their management software. Product support services include remote troubleshooting capabilities resolution of issues. resolve cases and support Lead Software Support Analysts. Guide clients to use self-help Client Sụpport policies and procedures. Offer direct customer service and technical support to user user through phone, email and in person. Support clients to answer queries, locate information and review