closely with various team members to use and enhance support tools, learn effective troubleshooting techniques Communication and problem-solving skills to deliver support services for business applications. • The successful SAP – Evolve – Xperteck • Providing application support to users Answer, Identify issues and Provide suggestions solutions. • To provide proactive support to internal staff, and external customers: Analyse recurring incidents and post information systems implementation, and support with process owners • Contribute to the Help Desk
Head of Finance and be responsible in providing support to the various brands commercial teams by performing This includes financial negotiations with key customers and reviews of business activities. Be responsible responsible for the fixed assets and AR functions. Support the Head of Finance and the business with all matters Manufacturing industries . KPI's include: General: Support the business in developing strategy, objectives forecast submissions; Monitor gross margins, brand support and indirect expenses monthly in line with business
service offering to Formal Convenience Trade customers, banner groups and outlets. The role will manage
and regional level and promote sales growth and customer satisfaction by successfully executing the national
portfolio are effectively and timeously achieved
Support achieving alignment on requirements, processes
operating plan to accommodate such changes
Support briefs to applicable 3rd parties to ensure optimal
Model for The Beverage Company
Contribute to Customer and Product Segmentation Modelling, and Channel
industries. KPI's include:
General: Support the business in developing strategy, objectives
forecast submissions; Monitor gross margins, brand support and indirect expenses monthly in line with business
and forecasts for all trade support / allowances and rebates. Attend customer meetings with the Sales teams
and analyse customer profitability. Assist commercial teams in negotiations with key customers on new proposals
dimensions, i.e. channels, customer, brand, SKUs, to support commercial decision making; Maintain
industries, ensuring exceptional customer service and ongoing support. Position Overview : The company workflows, and procedures. Data Collection : Support the collection and analysis of data related to stakeholders and attending workshops. Analysis Support : Assist in analysing existing processes to identify Tasks: Perform various administrative tasks to support the smooth operation of the business process team
strategic accounts (get involved) 2. Provide customers with a point of contact scenario. 3. Apply the relationships. 8. Contribute to sales CSM results, grow customer satisfaction and relationships. 9. Provide a sales that the vehicle warranty remains intact to the customer. KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL deliveries and handovers. CUSTOMER RELATIONS 1. Manage and drive high level of customer interaction. Ensuring Ensuring the customer is kept up-to-date of the new vehicle transaction at all times. 2. Prospective customers
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage Sales and Trade Marketing Objectives To actively support the sales and distribution targets into informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows sure the customer is receiving good service Shows a strong commitment to exceeding customer expectations
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage Sales and Trade Marketing Objectives To actively support the sales and distribution targets into informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows sure the customer is receiving good service Shows a strong commitment to exceeding customer expectations
Key Accountabilities and Outputs Customer Management Objectives To be actively engage and Sales and Trade Marketing Objectives To actively support the sales and distribution targets into informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows sure the customer is receiving good service Shows a strong commitment to exceeding customer expectations
Purpose
This role is primarily responsible for supporting the Revenue Manager to maintain and monitor the
Accounting
Value-adding finance input to support the translation of strategic objectives into KPI's
/>Ensure the availability of timely and accurate customer and sales information and reports
Providing
reports to business strategies
Participate and support the planning, budgeting and forecasting processes
supporting cost centre owners to make informed financial decisions
Support and deliver