and overall performance of regional network and voice technology systems for regional operations. Evaluate Manage all licensing exposure within the networking, voice and perimeter security infrastructure. Provide specialised CompTIA Security Cisco Certified Entry Networking Technician (CCENT) Cisco Certified Network Associate – Routing
Managing technicians; To manage contract costs; Discuss contract repairs with the technician; Inspect machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock;
storage and network hardware Backup monitoring Voice systems troubleshooting and management Experience L2 certified desktop/infrastructure support technicians.
service appointments for technicians based on customer needs and technician availability.
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
customer-centric, clear, and consistent with the brand voice. • Develop content that enhances the customer experience customer feedback across all touchpoints. • Act as the voice of the customer within the marketing team, advocating
customer-centric, clear, and consistent with the brand voice. • Develop content that enhances the customer experience customer feedback across all touchpoints. • Act as the voice of the customer within the marketing team, advocating
written
spoken and written Highly organised A vibrant clear voice Energetic persona Own transport DUTIES Respond to
spoken and written Highly organised A vibrant clear voice Energetic persona Own transport DUTIES Respond to