adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments
adherence to OEM standards. The role includes managing warranty, parts, aftersales, and technical departments for service tasks. Warranty Management: Oversee the administration of warranties, ensuring accurate processing processing and compliance with OEM warranty policies. Handle customer warranty claims efficiently, providing and resolution. Maintain detailed records of all warranty transactions and submissions. Aftersales Management:
to actual process's on the ground.
coordinating repairs and maintenance, and handling warranty claims.
Qualifications Re
industry-specific regulations and standards relayed to warranties and repairs, and safety requirements.
coordinating repairs and maintenance, and handling warranty claims. Qualifications Required: Diploma in Sales industry-specific regulations and standards relayed to warranties and repairs, and safety requirements. Excellent aftersales processes and procedures, including product warranties, repair and maintenance procedures, and return
jobs along with services and repairs along with warranty tracking. Knowledge of Pastel will be an advantage
jobs along with services and repairs along with warranty tracking. Knowledge of Pastel will be an advantage
Ensure that all warranty and core return Parts are labelled and send to the warranty store. Involve the the Field Service Supervisor in warranty decision-making. Assure that your time sheet is completed every
and/ or repairs performed that are still warrantied, warranty claims are processed accordingly
vehicle