with an experience that is second to none. The Workforce team helps to maintain an excellent experience schedules. • Provide management with daily reports on workforce performance. • Process scheduling requests and attendance incidents and analyze trends. • Documents workforce management procedure implementation plans, rules Schedulers, Management, and other departments about Workforce related items. Other duties as needed. Skills Requirements : • Preferred prior experience with Workforce Management platforms (Genesys, Calabrio). • Proficiency
that not only protect but also empower their workforce. Their mission is to help businesses thrive by
etc.) Determine number of necessary resources (workforce, raw materials etc.) Approve maintenance work
meet evolving business needs. Foster a skilled workforce and positive workplace environment to become an key performance issues and objectives, aligning workforce needs with current and future business challenges
Responsibilities
Are you looking to enter the workforce and build a solid foundation for your career,
environment that maximises team productivity and aligns workforce efforts. Matric and a Relevant IT Degree in Computer
contemplated in the EE plan
Analyse the workforce profile in terms of representation (monthly EE
all levels
Provide guidance and input on workforce planning, business unit restructures and succession
manpower to meet production goals.
engagement and management Ability to motivate a workforce. Ability to plan and forecast. Demonstrable experience
to uplift the community and build a prosperous workforce. Our employees are purpose-driven, results-orientated