Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
On-site Dis-Chem Pharmacy and Wellness Centre with in-house Nurse
Performance incentives
Discounted giveaways
preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA scorecards Provide campaign management with reporting/analysis, training and ad-hoc coaching. Matric (National Senior Certificate years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause
employees (Team Leaders) and ensure appropriate training of new employees Liaise with the client on campaign workforce issues Work with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject workforce issues Work with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject improvements. Ensure employees have access to appropriate training and other resources to perform their jobs. Provide in a Call Centre environment 1 years' experience as an operations Manager in a call Centre environment
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards script readings, tailored to each campaign's needs. Train recruitment staff on the use of these guides to recommendations for improving recruitment and training processes based on data analysis. Non – Negotiable:
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards script readings, tailored to each campaign's needs. Train recruitment staff on the use of these guides to recommendations for improving recruitment and training processes based on data analysis. Non – Negotiable:
technology recruiting, specifically in IT, Data Centre, Fintech, and telecoms or tech-enabled solutions
technology recruiting, specifically in IT, Data Centre, Fintech, and telecoms or tech-enabled solutions
implementing, and administering development and training programs for company employees. This role involves Implementation: Design, develop, and implement training and development programs based on organizational seminars, and other training sessions. Evaluate the effectiveness of training programs and make necessary years of experience in organizational development, training, or a related field. Strong knowledge of organizational
implementing, and administering development and training programs for company employees. This role involves Implementation: Design, develop, and implement training and development programs based on organizational seminars, and other training sessions. Evaluate the effectiveness of training programs and make necessary years of experience in organizational development, training, or a related field. Strong knowledge of organizational