Operational Excellence Manager with Extensive Experience to support their growing business. The position is based of the Operational Excellence data strategy to inform the operational excellence programs by managing
financial transactions, ensuring accurate recording in various ledgers, and bringing the books to the trial balance
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: management and call strategies. · Experience in a call centre environment that deals with Collections. · Proficiency Proficiency in MS Word, Outlook. Good in Excel, Excalibur, AJS and management of data. · Speak or understand administrative functions of staff members in the call centre. · Assist with reports and assessments. · Assist
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial strategies. Improve and deliver training programs to educate employees about compliance requirements and best on our database for any other suitable roles / positions. For more information contact: Cayle Mboto cmbotonetworkfinance
by training and encouraging staff to provide excellent service Makes sure staff receives skills training
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of outstanding African legal standards. The position is based at a prestigious call centre in Pretoria East, close to administrative functions of staff members in the call centre; Assist with reports and assessments; Assist with -STRONG. Proficiency in MS Word, Outlook. Good in Excel and management of data Hard working. Additional
related degree or diploma Must be proficient in MS Excel Knowledge of Sage Evolution (advantageous) Credit
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business responsible for the effective management of the call centre (telephonic and online) to ensure loan targets develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving
Reference: PTA003043-TN-1 Join a Debt Collection Call Centre that specialises in the efficient recovery of outstanding African legal standards. The position is based at a prestigious call centre in Pretoria East, close to administrative functions of staff members in the call centre; Assist with reports and assessments; Assist with -STRONG. Proficiency in MS Word, Outlook. Good in Excel and management of data Hard working. Additional