advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for speed
As a Centre Compliance Specialist, you will play a crucial role in ensuring that our financial services
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial
Consulting with other departments such as Contact Centre, Setup, Sales, etc Cancelling bookings in DTS that with refund queries Verifying refund queries from Nedbank Providing additional information for refund payments
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sent to the Resource Centre;
requirements
reporting requirements for the Financial Intelligence Centre (FIC) and Statistics South Africa.
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial
service to their clients, is eagerly looking for a Centre Compliance Specialist to join their team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial