JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated where service can get impacted. Responsible for managing & maintaining a top class BPO infrastructure and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping Housekeeping, F&B Service, Front office management, Cost optimization, Team development, Vendor development saving of 5-7% of approved budget. Vendor management: Managing vendors along with/through pre-designated where service can get impacted. Responsible for managing & maintaining a top class BPO infrastructure and visitors. This function includes day to day management of Facility Operations Such as - Housekeeping
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed