Negotiable About the Role: As an IT Operations Manager, the successful candidate will play a crucial role technology goals. Role & Responsibilities: Lead and manage the Infrastructure Support team, providing guidance procedures for incident management, service request fulfillment, and escalation management; Monitor service service performance metrics and KPIs, identifying areas for improvement and implementing corrective actions network configuration management; Establish and maintain incident and problem management processes to minimise
with other teams as needed. All activities are managed internally through a CRM, emphasising the importance Solutions Architects, Services Business Development Managers, and professional services resources; Obtain and and maintain relevant accreditations in key areas to enhance expertise and credibility. Requirements: understanding customer decision-making processes while managing vendor requirements for sales closure; Strong
Windows and Mac systems. The ideal candidate will manage hardware and software issues, perform maintenance flexibility and a willingness to assist in this area are essential. Key Responsibilities : Diagnose and
investment in cybersecurity. Reporting to the Senior Manager of Information and Cybersecurity Services, the platforms, network/computer security); Experience managing the lifecycle of security incidents; Experience environments; Knowledge of Vulnerability and Patch Management in an Enterprise environment; Experience providing executives and stakeholders; Autonomous and self-managed work style. Advantageous Skills: Scripting and
system/service bottlenecks and single points of failure; Manage backups and tape rotation (Veeam); Maintain Exchange (Patch/Backup/Asset/Security Management); Ability to identify and manage technical risks; Cybersecurity
Technical Support Engineer to play a vital role in managing and maintaining clients' IT infrastructure. You'll SharePoint Online, Teams, Azure Active Directory); Manage and maintain Windows Server environments (2016
Responsibilities: Collaborate closely with project managers to meet deadlines and client expectations; Design working WordPress pages; A proven track record of managing all technical aspects of the CMS; Excellent communication
client systems; Assist with network setup and management, including switches, routers, and firewalls; interpersonal skills; Ability to work independently and manage multiple tasks simultaneously; Valid drivers license
Strong communication skills; and the ability to manage priorities and deadlines effectively. Advantageous:
alongside talented designers, developers, and product managers to bring the chatbot vision to life; Keep detailed