standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
Field Service Engineer to join them on a permanent basis IT / Finance Responsibilities Assist users with Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational on End User Devices Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating the end user problem management forum Ad Hoc assistance with projects and application releases if and
passionate about delivering exceptional customer service and technical support, this could be the perfect development, particularly in mastering online customer service systems. Availability : Ability to respond to after-hours
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in
Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical communication skills, and a passion for customer service, we want to hear from you. Apply now to be a part line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape experience within the ICT Industry providing support assistance with hardware and software, then give me a call work-life balance. You will however by required to assist clients onsite when needed. Duties will include Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress escalate t, but keep follow up until issue resolved Assisting clients on site with any queries that come through
Our client is a leading international Internet Service Provider that offers amazing career opportunities IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools Troubleshooting
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate
provider of permanent and temporary recruitment services to the South African, European and UK marketplace platform, focuses on leading functional and convenience food producers in Southern Africa. Their strategy emphasises experienced board of directors has over 100 years in the food and investment industry. What you will be doing:
we on the best talent to take to market. Let us assist you on this journey As a System Administrator, lines and reliability stronger than Joey's love for food. Allow me to elucidate the skills and experience Developer Recruitment Agencies in Cape Town. Let us assist you with your IT careers. For Further C# Developer