second and third level support for day to day operations. Evaluate, implement and train in new technologies timely delivery of major projects Develop co-operative working across functional boundaries Design, implement minimum downtime of systems and a high quality of operation at all times 5 – 7 years relevant experience in
SCM process. Develop and monitor SLA and OLA (operational level agreement), and monitor compliance. Identify
troubleshooting processes. Analysing existing systems and operations and developing preventative maintenance strategies