Currently seeking a Technical Support Controller for an award-winning tracking company based in Hillcrest experience, or completed courses in IT / systems / technical background will be advantageous. Extensive server
customer success by guiding the team to solve technical problems
minimum of two years related experience, and a IT/ technical qualification would be an advantage.
based in Durban is looking for an experienced Technical Service Manager to join their team Key requirements customer success by guiding the team to solve technical problems Demonstrate a hands-on approach, all completion Maintain strong relationships within the technical services team Plan and implement jobs Help define long-range and immediate plans and objectives of the Technical services department Maintain accurate records
Xcede BI Technical Lead We are on the lookout for a Business Intelligence Technical Lead who will take take charge of one of our clients technical Teams. They are looking for a Team player that will ensure ensure the smooth functioning of technical operations - someone who will be responsible for helping their Team Team Members with technical aspects of their jobs. Requirements: Bachelor's degree in Computer Science related field. 8-10 years of experience in a senior technical role. Experience in creating robust ETL pipelines
our Durban Office to provide fast and useful technical assistance on computer systems. The successful basic technical issues and offer advice to solve them. The candidate must have good technical knowledge reputation and business. Responsibilities Daily IT technical desktop level support to the agents in the call first point of contact for customers seeking technical assistance over the phone or email Support the minimum 6 months of relevant exposure Excellent technical skills which include but not limited to Excellent
assisting the IT and IS support personnel in solving technical problems when required. The comprehensive documentation documentation of new and existing systems at a technical level development of services, reports, and applications
minimal guidance
Mentorship by providing technical guidance and code reviews to team members
Ensuring all technical documentation pertaining to developments and enhancements
manner
Experience in leading projects or key technical initiatives is highly advantageous
KwaZulu-Natal. The ideal candidate will have a strong technical background and be able to provide support and equipment Troubleshooting and resolving technical issues Providing technical support to end users Setting up independently and as part of a team Relevant technical certifications are a plus If you meet the above
their technical growth. Work closely with the Business Analyst to understand and implement technical requirements Evaluate and enhance application performance. Create technical and user documentation. Perform root cause analysis methodologies. Experience in leading projects or key technical initiatives is highly advantageous. Characteristics: