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It Customer Engineer
Johannesburg
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
infrastructure to provide stable, dependable
services, by working with specialists.
- Replace faulty
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
share this job on whatsappCustomer Success Manager
Job CrystalGauteng
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
Customer Success Manager Gauteng
Job CrystalGauteng
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
It Associate Customer Engineer
Johannesburg
Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT
users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Business
making.
- Ethics and values.
- Client service orientation.
- Citrix knowledge advantageous
Customer Success Manager (software Development)
Johannesburg
Market Related coupled with 2-5 years experience in managing customer success and key account management within a software and developing future growth plans and services to customers.
Service Desk Engineer Johannesburg
Numata Business ItJohannesburg
Service Desk Engineers provide IT end-user support on various components of an IT environment, including expectations in dealing with any incidents or service requests and you will continuously better yourself Deliver exceptional service to internal and external customers. Respond to customers within SLA. Capture time entries. Provide guidance and training to customer personnel, empowering the users to help themselves
It Service Desk Analyst Johannesburg
Talenco Recruitment SpecialistsJohannesburg
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge Knowledge of computer programs and hardware Customer relationship management (CRM) and task management software
Manager Security Services Johannesburg
WicJohannesburg
Level up your career. Become a customer experience champion and make your mark Your Purpose: Welcome Experience Manager in security services. Your mission? To make sure customers feel like royalty by delivering delivering top-notch service and handling all the ins and outs of our Security Services Department. Your Responsibilities: the hero of this tale, responsible for keeping customers happy and operations running smoothly. You'll all - you'll also be crafting strategies to take customer experience to the next level and overseeing projects
Service Lead Johannesburg
WicJohannesburg
scene? That's where you come in as the Technical Service Lead. Your mission? To blend business goals with heights, they are seeking a skilled Technical Service Lead to join their Aviation Department and contribute
Service Desk Agent Midrand
Advanced Projects & PeopleMidrand
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
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