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Call Centre Manager Nelspruit
Careercare-sa
Nelspruit
R17,500 - R25,000 Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit
share this job on whatsappQuality Assurance Agent: Call Centre
Pretoria
Negotiable with 5+ year’s quality management experience in a Call Centre environment to join their team on a 3 year
Product Manager - Insurance (call Centre Industry)
The Wright RecruitmentUmhlanga Rocks
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
Field Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer X2
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Desktop Support Technician
South Africa
Remuneration: R15 000 – R20 000 per month.
It Support Engineer Midrand
Nexio South AfricaMidrand
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
Desktop Support Technician Cape Town
Insphired Recruitment SolutionsCape Town Region
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
It Service Desk Agent Somerset West
Blu By AdcorpSomerset West
12 000-18 000 escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
Senior It Technician Worcester
Boland Network And ItWorcester
R25,000.00 - R35,000.00 per month operating systems, email, and more Adherence to call logging processes and meeting SLAs Password resets work and clients Company Cell phone for company calls Option for further studies
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