Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product departments within the business, including marketing, sales, compliance, and customer service You have experience
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
Required).
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
running smoothly.
The Application Support Agent plays a critical role in implementing and supporting processes within the Sales and After-sales departments.
The Application Support Agent will be responsible are:
Software/ Application Support (Sales/Service)
Call logging Â
General AdministrationÂ
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and the fiber industry Previous experience in a call centre environment is required Minimum Requirements: