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Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Finance Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies
of cloud configuration/s
Our client is seeking a vibrant Data Analyst profitability
To apply for the Data Analyst | JHB | Footwear Industry position please submit your CV in a word document
Systems, Voice and Business applications
Take full responsibility for any in scope monthly service / project reviews and identify opportunities for renewals
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op p>
To lead a team of professionals that are trained to provide support, guidance and assistance to and services within Global IM for the various sites and regions.
Industry Knowledge networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
configurations. Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests records of all incidents, service requests, and troubleshooting steps in the IT service management system. Create knowledge base articles to assist users in self-service issue resolution. Software and Application Support:
the mining sector is looking for a Change & Services Introduction Management
6 months contract p>
To lead a team of professionals that are trained to provide support, guidance and assistance to and services within Global IM for the various sites and regions.
Industry Knowledge networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite proficiency. Previous experience in the healthcare industry will be advantageous. Sound knowledge of Information