currently seeking a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, resolving IT issues company's IT helpdesk and ensure excellent customer service. Responsibilities: Provide technical support and assistance issues and incidents Log and track all support requests in the helpdesk system Escalate complex issues to satisfaction Requirements Proven experience as a Helpdesk Technician or similar role Strong knowledge of
Reference: CPT007089-ME-1 IT TECHNICAL SUPPORT MANAGER Roodepoort Minimum requirements: Bachelor's degree related field Proven experience in a technical support management role (minimum 5 years) Good understanding strong problem-solving skills Experience with support ticketing systems and customer relationship management
your knowledge, investigative and problem solving support skills. To keep customers regularly updated through post held To maintain an up-to-date knowledge of supported applications and developments To take an active with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
environment, we'd like to hear from you. The VOIP Support Engineer will be responsible for configuration own. •Have experience providing professional IT support to business. •MySQL and Postgres Database administration servers when required •Provide 1st & 2nd line support for client reported issues • 5 Years' experience dedication to on-going training and development. •Support process improvement. •A strong communicator – speak
execution (GT) team, and other business units to support the company initiatives and improve interdepartmental and managing risks arising from own department. Support standardised delivery processes by ensuring business services, meet and exceed client expectations in support of strengthened business IT collaboration. Monitor outwards. Ensure direct reports understand and support the company's vision, values and strategy. Contribute execution (GT) team, and other business units to support the company initiatives and improve interdepartmental
Job Description: The Project & Support Manager will be the central contact between internal sales resources to manage the client onboarding, change and support process. Your daily tasks will include coordinating project teams. Providing information and regular support to stakeholders. Being point of contact for various formal escalation and review processes. Providing support to project managers and business leaders when requested requirement. Minimum 5 years of Project Management and Support experience in the implementation of services and
ResponsibilitiesThe IT Technical Support Engineer is responsible for providing technical support and assistance to clients
organisations.
Duties:
Logging of calls in the helpdesk system.
Resolution time for issues. Number
working and systems.
Providing onsite client support when necessary.
Skills:
Ability
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web Applications your knowledge, investigative and problem solving support skills. 5.To keep customers regularly updated through held 11.To maintain an up-to-date knowledge of supported applications and developments 12.To take an active
client is a leading service provider in IT and tech support industry, dedicated to providing exceptional service continue to grow, they are looking for a skilled IT Support Technician to join their dynamic team. They are customer-focused IT Support Technician to provide technical assistance and support to their clients. The user experience. Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot meetings and presentations. Maintain documentation of support activities, IT assets, and procedures. Collaborate