Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading and growing MSP with over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly team. Provide 24x7 support and maintenance Microsoft Servers environme
Take full responsibility for any in scope monthly service / project reviews and identify opportunities for account manager
Co-ordinate and manage the IT change control process.
Review change requests to ensure they are
changes on IT services and infrastructure.
Develop, document, and implement change management procedures
and policies.
Continuously improve change management processes to enhance efficiency and effectiveness
purposes.
Provide training to staff on change management processes.
Offer support and guidance during
implementation of changes.
Develop comprehensive service introduction plans detailing activities, timelines
SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information Management (IM) develops and
/>An IM Change Control Specialist oversees and manages the implementation process of IM changes within
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
Description:
7 Bachelor's Degree in IT/Project Management/Programme Management or equivalent. ITIL Foundation Certificate
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions governance
Familiarity with IT monitoring and management tools such as Nagios, SolarWinds or similar platforms infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy ticketing systems like ServiceNow for incident management is also valuable
A bachelor's degree
is on the search for a Cloud Engineer (Database Services) to join their team and to work with world class Knowledge
of cloud configuration/s
of cloud configuration/s
of cloud configuration/s