ResponsibilitiesThe IT Technical Support Engineer is responsible for providing technical support and assistance
working and systems.
Providing onsite client support when necessary.
Skills:
Ability
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Experience: 2-3 years of experience in a technical role, working on PCs.
Experience in a team
infrastructure budgets and resources.
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
3rd line Support Engineer with at least 3-4 years' experience in 3rd Line Support, to support their clients very technical, and you will have many opportunities to get involved in not just technical support, but Role: Provide 1st to 3rd line support via email, phone, and remote support to the company clients based according to UK and SA office hours to provide support for clients in the UK, SA Europe, US, and Asia be willing to go the extra mile. Assist with technical presales, design, and project planning. Examples
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3rd Line Technical Support Engineer (JB4577) Newlands, Cape Town (Hybrid Role) R40 000 - R45 000 CTC Line Support Engineer to join their team. This role involves providing comprehensive technical support at least 3 years of experience in a third-level support role and have great knowledge of cloud platforms SonicWall, Dell 3-4 years of experience in 3rd Line Support Extensive knowledge of Microsoft Active Directory Responsibilities: Provide 1st to 3rd line support via email, phone, and remote support to clients across multiple regions
ESSENTIAL SKILLS REQUIREMENTS:
solutions to improve the support of (new) business processes
- Support the functional team with
Business analysis / understanding templates
- Support go-live preparations
- Assure quality of design
- Go-live preparation and post Go-live support
- Interaction with clients through meetings
troubleshooting issues for the system and providing support
- Executing the required changes through configuration
Support calls
- Raising Change Requests (CRs) and
The Technical support specialist is Responsible for providing technical assistance for cases raised telephonically well as queries received in the technical department ● Provides a Technical Help Desk service to clients and internet-based support to External clients and Internal staff to resolve technical queries; ● Performs interrogation of system information. ● Ensures technical issues are identified and resolved promptly. Builds required Salary is negotiable. The post Remote Technical support appeared first on freerecruit.co.za .
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