for a Support Analyst to join their dynamic team Description The main purpose of the Support Analyst is is to support and monitor the day-to-day performance of applications in the Operations Applications suite suite. Support includes analyzing enhancements and responding to production issues and outages related should have the drive and ability to take the support item and run with it . You need to have the ability through various systems is required. Functions: Support and maintain applications within the scope of the
The main purpose of the Support Analyst is to support and monitor the day-to-day performance of applications applications in the Operations Applications suite. Support includes analyzing enhancements and responding should have the drive and ability to take the support item and run with it . You need to have the ability
Functions:
purpose of this role is to drive the Modernisation Technical Analysis activities between BSA, Industry Participants Participants and Offshore delivery teams and ensure technical requirements and build specifications align to standards developed by the Bank
The Technical support specialist is Responsible for providing technical assistance for cases raised telephonically well as queries received in the technical department ● Provides a Technical Help Desk service to clients and internet-based support to External clients and Internal staff to resolve technical queries; ● Performs interrogation of system information. ● Ensures technical issues are identified and resolved promptly. Builds required Salary is negotiable. The post Remote Technical support appeared first on freerecruit.co.za .
ResponsibilitiesThe IT Technical Support Engineer is responsible for providing technical support and assistance
working and systems.
Providing onsite client support when necessary.
Skills:
Ability
/>
Experience: 2-3 years of experience in a technical role, working on PCs.
Experience in a team
related field
motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager a team of technical support engineers, and ensuring the highest level of customer support. Manage and a team of technical support engineers Ensure the team provides timely and effective support to clients clients Develop and implement support strategies and processes to optimize customer satisfaction Collaborate departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas
and motivated Technical Support Manager to join their growing team. As a Technical Support Manager, you team of technical support engineers, to ensure the highest level of customer solutions and support services a team of technical support engineers Ensure the team provides timely and effective support Develop and and implement support strategies and processes to optimize customer service and satisfaction Collaborate Collaborate with other departments to enhance support systems, inter-departmental communication, and procedures
/>
: