and can manage a busy front desk assisting with customer enquiries while supporting their diverse team experience in a customer liaison / administrative role Excellent client service skills with a “customer comes first” 17:00 Monday – Friday DUTIES Greet and assist customers with a warm and professional demeanour. Manage and concerns promptly and effectively. Maintain customer confidentiality and ensure compliance with POPIA
and can manage a busy front desk assisting with customer enquiries while supporting their diverse team experience in a customer liaison / administrative role Excellent client service skills with a “customer comes first” 17:00 Monday – Friday DUTIES Greet and assist customers with a warm and professional demeanour. Manage and concerns promptly and effectively. Maintain customer confidentiality and ensure compliance with POPIA
exhibitions: quotes, updating budget etc. Updating the Customer Database, liaising with Logistics Attend both above and prepare for meeting Customer Complaints Responsible for Customer complaint registration Create acceptance by customer or notice by sales Create and maintain Shipping Instructions Create New Customers on Syspro Syspro Update/maintain Customer profiles on Syspro Load requisitions – travel expenses and general administration
exhibitions: quotes, updating budget etc. Updating the Customer Database, liaising with Logistics Attend both above and prepare for meeting Customer Complaints Responsible for Customer complaint registration Create acceptance by customer or notice by sales Create and maintain Shipping Instructions Create New Customers on Syspro Syspro Update/maintain Customer profiles on Syspro Load requisitions – travel expenses and general administration
Managing busy reception and switchboard Greeting of customers visiting the office and offering refreshments
Managing busy reception and switchboard Greeting of customers visiting the office and offering refreshments
Communication Working knowledge and understanding of Customs and Exercise Excel skills – working understanding