coordinating training for both Continuing Professional Development (CPD) and Learnerships (LRN) Training Administration Administration • Liaise with the trainers regarding training dates and delivery medium, either face-to face face course administration or online training. • Consolidate and archive new and updated course outlines outlines from Trainers. • Send training information and updates (including fee updates, date changes and changes website uploads and advertising purposes. • Maintain training records and accurate updates on the Learner Management
perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible
coordinating training for both Continuing Professional Development (CPD) and Learnerships (LRN) Training Administration Administration • Liaise with the trainers regarding training dates and delivery medium, either face-to face face course administration or online training. • Consolidate and archive new and updated course outlines outlines from Trainers. • Send training information and updates (including fee updates, date changes and changes website uploads and advertising purposes. • Maintain training records and accurate updates on the Learner Management
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard corrections and take corrective action (implement re-training). Work cross-functionally to identify and analyze
ensure accurate data processing at CHEP service centres and on customer accounts. They will investigate standardized processes are followed at all service centres and will identify and report on hire stock discrepancies mitigate risk of all stock held at SSA Service Centres and storage locations (sawmill). Verify the accuracy for production orders. Ensure that all service centre stock counts are conducted at the highest standard corrections and take corrective action (implement re-training). Work cross-functionally to identify and analyze
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts relations, payroll, benefits, and training. Required to plan, directly and coordinate the administrative
role is extremely varied, such as answering phone calls, taking notes, scheduling meetings, emailing, texts relations, payroll, benefits, and training. Required to plan, directly and coordinate the administrative
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration staffed at all times; Attendance at all Company training and functions; Correct completion and use of all
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration staffed at all times; Attendance at all Company training and functions; Correct completion and use of all
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office Answer Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service correspondence