experience in high volume cold calls per day
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
by the broker and inserting information into Discovery Smart advice, with the view of completing a comprehensive quotes with the view of moving all clients to Discovery. These are to include our house view on all investment Comparative quotes with Discovery Life, Discovery Invest, Discovery Insure and Discovery Health. All relevant tools cancelation letters should they be required. Life, Health, Investment and short term insurance broker appointments within Financial Services 2 years and above of Discovery Product working experience Strong experience in
by the broker and inserting information into Discovery Smart advice, with the view of completing a comprehensive quotes with the view of moving all clients to Discovery. These are to include our house view on all investment Comparative quotes with Discovery Life, Discovery Invest, Discovery Insure and Discovery Health. All relevant tools cancelation letters should they be required. Life, Health, Investment and short term insurance broker appointments within Financial Services 2 years and above of Discovery Product working experience Strong experience in
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Salary Car Allowance Pension fund Medical Aid (Discovery Classic Priotity) Performance bonus
Salary Car Allowance Pension fund Medical Aid (Discovery Classic Priotity) Performance bonus
within financial services/insurance/similar Strong Discovery Product knowledge IFA compliance MINIMUM THREE