cancellations with appropriate e-mail follow-up to customer and relevant Trade Manager, where applicable. years of Shipping Experience 3 years of client services experience in similar environment Skills Good Display a high level of attention to detail. Good customer orientation Planning and Organisation skills
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement within the Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
INDUSTRY : Automotive Industry SALARIES: Up to R14k p/m AREA: Durban, Kwa-Zulu Natal SEND: nap esabela.co.za of inventory Ordering and purchasing parts for customers Coordinate pick up or delivery of parts from one directly to the customer Create Purchase orders Obtain information about parts required for service technicians relevant qualification Computer literacy: Advanced MS Office; SAP and all the other software Minimum of 3 years'
procedures
management of operational processes and contracts/service
Develop and maintain procedures which relate
of vehicles to achieve delivery targets as per customer requirements.
Vehicle downtime is monitored
policy and customer requirements
Tyre management system
Effective customer relationship
/>Audit the quality of service provided through personal interaction with the customer on an ongoing basis
vehicle
Appearance of drivers
Appearance of offices
Manage accidence and insurance
Ensure
maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation and efficiency that will reflect positively on the customers' experiences. Kindly note that this is a currently projects within the business. Customer Services: Interaction with customers to provide distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement within the Controller's role: 1. Customer (the Sales Force or Consumer): Analyze external customer's specific requirements
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement within the Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
dispatching vehicles to meet operational needs and customer requirements. Data Analysis and Reporting: Collect tracking systems to identify trends, issues, and areas for improvement. Prepare and submit regular reports with other departments, such as logistics, customer service, and maintenance, to optimize fleet operations software and tracking systems. Proficient in Microsoft Office Suite (Excel, Word, Outlook).
dispatching vehicles to meet operational needs and customer requirements. Data Analysis and Reporting: Collect tracking systems to identify trends, issues, and areas for improvement. Prepare and submit regular reports with other departments, such as logistics, customer service, and maintenance, to optimize fleet operations software and tracking systems. Proficient in Microsoft Office Suite (Excel, Word, Outlook).
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