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Front Office Ambassador
Monthly Paid
Cape
Cape Town | On-site
As our Front Office Ambassador, you will see to the complete rooming guests, assisting guests during their stay, preparing guest accounts, assisting with payments, assisting guests on departure to bidding them farewell.
You will attend to face-to-face guest
Skills / Requirements:
Must have a formal hospitality qualification with at least 3 years experience as a duty manager within a 4/5 star Hotel.
Computer literate: must be proficient on Opera and Micros
Must be able to successful manage, train and motivate a team
reliable and responsible Managers. This for a head office owned outlets and there is great growth potential of store Be sure all staff are properly trained Assist all staff to follow correct procedures Be able customer complaints Issue warning to staff members Assist in the training of employees Be responsible for
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Agency in operation for over 40 years, with its head office in South Africa (Johannesburg) is looking to start Ireland (Cork) in 2023 and will be on the ground to assist and facilitate the recruitment and onboarding process qualified Front office personnel from Receptionists and Reservationists to Front Office Managers and Rooms
communication skills to fully and competently manage front office procedures from a Reception and Reservations standpoint Lodge.
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/>b. Administration and control of all room and Housekeeping stock
Marketing
a. Assist the Lodge
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We directed to the correct extensions/departments, and assist guests with all outgoing calls.
Part of your they are charged correctly and dispatched, and assist with booking restaurants and day tours.
You switchboard. You're skilled in a Front Office system, Opera and Fidelio. You are a team player and work well under pressure with strong administration and numeracy skills.
In joining our