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Discovery Call Centre Jobs in Johannesburg

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Call Centre Agent

 Dnr AssistJohannesburg  Attractive packages with fringe benefits

Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability


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Consultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

 IntellibpoForest Town  R10 000 to R13 000

international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus


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Contact Centre Trainer 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

 IntellibpoForest Town  R30 000.00 to R35 000.00

experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30


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Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

 IntellibpoForest Town  R13000.00 to R15000.00

We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join and Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres international time zones. 3 -year international call centre Team Leader experience – required. Basic Salary:


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Sassa - Customer Service Agents (dl)

Randburg  Negotiable

information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):

  • Answering inbound calls timeously.
  • Be professional and polite at
  • Providing relevant information to ensure First Call Resolution.
  • Effectively resolve queries a customer service industry
  • Previous call centre experience
  • Fluent in English and another


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Customer Service Advisor

 Brown's The Diamond StoreSandton

adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.


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Customer Service Advisor Sandton

 Brown's The Diamond StoreSandton

adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.


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Management Agent Jhb

 It Empowerment ConsultingJohannesburg

To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close close the loop by providing feedback on customer call resolution satisfaction and ensure that customer service excellence. Address and assign all incoming calls to drive Service Level Agreements (SLA's) achievement customer satisfaction Plan and allocate STs to calls according to skills set and geographical location i.e. the call management system. Ensure that accuracy is maintained, and turnaround of calls logged. Monitor


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Customer Specialist Sandton

 DigicarsSandton

(telephone etiquette) and face to face measured by call recordings and client feedback. Complete applications leads generated. Ensure approval, application and call time targets per day are met. Assist the marketing etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey


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Customer Activation Specialist Market Related

 DigicarsSandton

(telephone etiquette) and face to face measured by call recordings and client feedback. Complete applications leads generated. Ensure approval, application and call time targets per day are met. Assist the marketing etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey


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