Auto Body Quality Control Manager Jobs in South Africa
Customer service / support
- Contract
Contract Manager
Johannesburg
Annual cost to company package process/variability control
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It Empowerment ConsultingJohannesburg
that customer Service Level Agreement's are met. Manage Support Technicians (STs) to drive customer service costs. Capture information on Astea i.e. the call management system. Ensure that accuracy is maintained, and potential violations. Adhere to Quality Management System procedures. Conduct quality assurance check on all service (preferable) 1 – 2 years' experience in call management within the IT managed services industry Computer Literacy e-mail) A very good ability to use ASTEA work order management Ability to draw computerised reports Ability
Service Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R40 000.00 Our company is owner-managed which ensures that we source only the highest quality staff able to speak Description: We are seeking an experienced Campaign Manager to join our team at Intellibpo. As a leader in vital role in driving performance excellence, managing team leaders and the client, whilst ensuring service efficiency and customer experience. Monitor and manage workforce planning, including staffing levels, Administration, Management, or a related field advantageous Proven experience (7 years) in campaign management and
Team Leader Cape Town
Quest Staffing SolutionsCape Town Region
looking for CIC Team Leader to coordinate, manage and control the activities of the Inbound/Outbound team through First Contact Resolution and effective Case Management to meet organizational and operational objectives through First Contact Resolution Call handling quality, including taking ownership of queries, dialogue and procedures in end-to-end processing, risk management and workflow and ensure the team's adherence requirements. Evaluate customer delight levels through Quality Assurance evaluations as well as Satisfaction Survey
Sassa - Customer Service Agents (dl)
Randburg
Negotiable customer queries accurately.
Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R13000.00 to R15000.00 Our company is owner-managed which ensures that we source only the highest quality staff able to speak and leader a team of customer care agents and quality assessor for an international company. Duties: productivity in your team Be able to communicate Management Instructions and Discussions Ensuring that your infrastructure. Experience with telecom project management and familiarity with relevant tools and methodologies Leadership skills: · Proven ability to lead and manage a technical team. Excellent interpersonal and communication
Client Services Intern (fixed Term Contract: 12 Months) Stipend
Clientèle Life Assurance Company LimitedSouth Africa
facilitative and flexible manner. To proactively manage all customer contact and ensure that service levels Ability to manage and take responsibility for own time, workload and personal development; Quality of calls
Client Services Intern Morningside, Sandton
Clientèle Life Assurance Company LimitedSouth Africa
facilitative and flexible manner. To proactively manage all customer contact and ensure that service levels Ability to manage and take responsibility for own time, workload and personal development; Quality of calls
Contact Centre Trainer 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R35 000.00 Our company is owner-managed which ensures that we source only the highest quality staff able to speak
Consultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R10 000 to R13 000 Our company is owner-managed which ensures that we source only the highest quality staff able to speak
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