effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound Execs and to Head Of Operations Map and continuously review call centre and operational processes to identify
effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound Execs and to Head Of Operations Map and continuously review call centre and operational processes to identify
members; Support operations during the nesting period; Collaborate with Operations and Customer Experience
experience • Active performance management of operational teams • Builds relationships with key stakeholders
Developing a working knowledge of company products, operation of products, and troubleshooting problems with
Developing a working knowledge of company products, operation of products, and troubleshooting problems with
schedules; Active listening skills and ability to operate with minimal supervision; Multi-tasking abilities