Responsibilities
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
L002061-AK-1 A new position is available for a Service Advisor for our client in the Truck Industry. The based in Spartan Johannesburg. Duties: Greeting customers and assisting with queries. Opening of estimates inform if vehicle is in warranty, truck is under service plan or maintenance plan, and if the item to be schedule between departments. Call customer to advise them about service changes or vehicle pick up times times. Maintain positive customer relationships to ensure repeat business. Adhere to all company policies