Absa Call Centre Jobs in North Johannesburg
- Sandton (8)
- Forest Town (3)
- Bryanston (1)
Customer service / support
- Intellibpo (3)
- Brown's The Diamond Store (2)
- Digicars (2)
- Time Personnel (2)
- Business Capital Group (1)
Call Centre Manager Sandton
Business Capital Group
Sandton
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
share this job on whatsappPpra Call Centre Agent
Sandton
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries service industry
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Contact Centre Agent : Payjoy
Bryanston
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Consultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R10 000 to R13 000 international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
Contact Centre Trainer 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R35 000.00 experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30
Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R13000.00 to R15000.00 We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join and Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres international time zones. 3 -year international call centre Team Leader experience – required. Basic Salary:
Customer Service Advisor
Brown's The Diamond StoreSandton
adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.
Customer Service Advisor Sandton
Brown's The Diamond StoreSandton
adhere to strict deadlines. Experience in the call centre or retail industry is advantegeous.
Conference Customer Liaison Specialist
Time PersonnelSandton
to completion Setup of system for the conference call required by the client Accuracy in ensuring the lead on assigned conferences calls Scanning active conferences Answer any calls throughout the day including Relation calls Transferring Clients to their calls Being lead operator on any Investor Relation call Responsible
Customer Specialist Sandton
Time PersonnelSandton
to completion Setup of system for the conference call required by the client Accuracy in ensuring the lead on assigned conferences calls Scanning active conferences Answer any calls throughout the day including Relation calls Transferring Clients to their calls Being lead operator on any Investor Relation call Responsible
Share on Facebook
Share on Twitter
Share on Linkedin