Call Center Learnership Or Apprentice Jobs For 2013 Jobs in South Africa

Call Centre Agent

 Dnr Assist

Johannesburg

 Attractive packages with fringe benefits

Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – Inbound solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability to

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Call Centre Sales Agent Salt River

 Thanda Human Capital

Salt River

 R6 670pm + R500pm night shift allowance

is space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town IF point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel with the opportunity to upskill for more complex calls. You will have conversations with our customers concerns or complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience

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Consultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

 Intellibpo

Forest Town

 R10 000 to R13 000

on international time zones. 1-year international call centre experience – required. R10 000 to R13 000

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Usa Night Shift Call Centre Sales Agents - Cape Town R6 670pm R500pm Night Shift Allowance

 Thanda Human Capital

Salt River

 R6 670pm + R500pm night shift allowance

is space is seeking to employ EXPERIENCED Sales Call Centre Agents currently residing in Cape Town This point of contact answering inbound back-to-back calls from our customers and engaging directly with Hotel with the opportunity to upskill for more complex calls. You will have conversations with our customers concerns or complaints, etc Matric Min 12 months call centre sales experience (Insurance, Life Cover, Telecommunications etc). SUCCESSFUL CANDIDATE MUST HAVE CALL CENTRE SALES EXPERIENCE. Candidates must have experience

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Service Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

 Intellibpo

Forest Town

 R30 000.00 to R40 000.00

team at Intellibpo. As a leader in our contact center operations, you will play a vital role in driving Lead and oversee daily operations of the contact center, ensuring adherence to service level agreements innovation and best practices within the contact center environment. Provide leadership and mentorship management and operations leadership within a contact center environment. Strong analytical skills with the performance management. Proficiency in contact center technologies and workforce management tools. How

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Management Agent Jhb

 It Empowerment Consulting

Johannesburg

To ensure correct allocation of calls, follow-up on call closure as well as first time fix, and to close close the loop by providing feedback on customer call resolution satisfaction and ensure that customer service excellence. Address and assign all incoming calls to drive Service Level Agreements (SLA's) achievement customer satisfaction Plan and allocate STs to calls according to skills set and geographical location i.e. the call management system. Ensure that accuracy is maintained, and turnaround of calls logged. Monitor

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Sassa - Customer Service Agents (dl)

Randburg

 Negotiable

information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):

• Answering inbound calls timeously.
• Be professional and polite at
• Providing relevant information to ensure First Call Resolution.
• Effectively resolve queries in a customer service industry
• Previous call centre experience
• Fluent in English and

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Contact Centre Trainer 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

 Intellibpo

Forest Town

 R30 000.00 to R35 000.00

experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training training staff in a call centre environment. Experience in a BPO outsource call centres servicing international

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Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

 Intellibpo

Forest Town

 R13000.00 to R15000.00

We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join Stats Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres international time zones. 3 -year international call centre Team Leader experience – required. Basic

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Customer Specialist Sandton

 Digicars

Sandton

(telephone etiquette) and face to face measured by call recordings and client feedback. Complete applications leads generated. Ensure approval, application and call time targets per day are met. Assist the marketing etc. Call and Whatsapp customer with delivery documentation required. Customer Satisfaction calls on survey

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