Explaining Repairs to customers • Writing service orders and descriptions of problems and repairs • Estimating Estimating the cost and time needed for repairs • Must have worked in the Automotive Industry • Must have
job cards/service reports after every service and repair has been carried out
call outs & repairs. Quoting all SLA job cards. Booking out stock. Invoicing repairs & call outs confirming SLA customers of monthly services, repairs & call outs. Handling AMC technician daily
call outs & repairs. Quoting all SLA job cards. Booking out stock. Invoicing repairs & call outs confirming SLA customers of monthly services, repairs & call outs. Handling AMC technician daily
e: Strong understanding of automotive repair and maintenance procedures.
about needed repairs and alternatives that can be offered in place of expensive repairs. Answering customer communication: Explain service recommendations and repairs in simple, understandable language. Avoid technical writing: Ensure written communication, like emails or repair orders, is clear, concise, and free of errors. timelines, costs, and potential issues related to repairs. This helps manage customer expectations and avoid customers updated on the progress of their vehicle repairs and inform them of any unexpected delays or changes
equipment / unserviceable equipment and time lines for repairs Staff briefings, attendance registers and addressing
equipment / unserviceable equipment and time lines for repairs Staff briefings, attendance registers and addressing