Busy, vibrant call centre has openings for experienced Call Centre Agents.
Requirements:
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced
invoicing, customer telesales & queries, courier system for daily collections, filing documentation
invoicing, customer telesales & queries, courier system for daily collections, filing documentation
process (arranging samples for customers, arranging courier delivery, following-up on progress etc.)
process (arranging samples for customers, arranging courier delivery, following-up on progress etc.)
Respond to emails, web queries, posted queries/courier services, faxes within allocated time frame.