Assistant Manager Customer Service Jobs in South Africa
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Procurement Account Manager Pretoria
Mediro Ict Recruitment
Pretoria
for renewal. As part of the Privileged Account Management Infrastructure Rollout Team, you will work on into Privileged Access Management. Working with the Privileged Account Management Team in order to create field of Identity and Access Management and Privileged Account Management. Keep documentation up to date ITIL and ITSM such as Problem-Incident-Change Management processes. Deep knowledge of Confluence, Jira Advantageous: Identity and Access Management. Privileged Access Management (CyberArk, BeyondTrust, or Thycotic)
share this job on whatsappOperations Manager Pretoria
Mediro Ict RecruitmentPretoria
looking for a AWS/Azure Operations & Incident Manager to join their team on a contract until Dec 2026 infrastructure, monitoring, debugging and fault-finding. Management/Coordination of Incidents across several internal external support organisations. Config management & Service management. Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management. Salary Market Related
Programme Project Manager Johannesburg
Mediro Ict RecruitmentJohannesburg
Co-ordinator with at least 5 years of Project Management experience working on multiple digital technology budgets, and expenditures. Identification and managing of Project dependencies and Critical Path Scheduling assigned tasks and next steps) Update project management governance documents Prepare and provide documentation considered when required, e.g., GDT OpCo, Quality Manager and the ServiceNow Owner Chair and facilitate meetings to all project team members. Create a project management calendar for fulfilling each goal and objective
Senior Project Manager Implementation Johannesburg
Mediro Ict RecruitmentJohannesburg
has an exciting opportunity for a Senior Project Manager: Veeva QMS Implementation to join their growing SENIOR PROJECT MANAGER Client has a need for a Senior Project Manager with experience in managing multiple implementations. The scope is defined below as: The Project Manager's responsibilities will include the following: Maintaining budgets, and expenditures. Identification and managing of Project dependencies and Critical Path Scheduling assigned tasks and next steps) Update project management governance documents Prepare and provide documentation
Data Management Analyst East Rand / Ekurhuleni
Mediro Ict RecruitmentEkurhuleni
Isando and 1 or 2 days from home (depends on Manager's requirements for the week). 5 years of experience flow diagrams, and data lineage. Analyse data management systems and processes to identify areas for improvement support and expertise to end-users regarding data management tools and systems. Collaborate with various stakeholders Science, or a related field. Recruiting an SAP Data Management Professional with at least 5 years' plus experience
Aws/azure Operations & Incident Manager - Lm
Mediro Ict RecruitmentPretoria
looking for a AWS/Azure Operations & Incident Manager to join their team on a contract until Dec 2026 infrastructure, monitoring, debugging and fault-finding. Management/Coordination of Incidents across several internal external support organisations. Config management & Service management. Active participation in Agile ceremonies in particular Incident , Problem Management, Configuration Management. Salary Market Related
Operations Engineer Pretoria
Mediro Ict RecruitmentPretoria
identify gaps and opportunities) Understanding key customer individual needs and addressing these by strategizing strategizing accordingly Communication management (newsletters and notifications) JIRA coordination (Projects Confluence design, build and maintenance Compliance management (YPA documentation, Audits, LRE and KPI adherence) a seamless product experience Provide general assistance to the Operations team and end users Work closely feature team Resolving customer complaints quickly and efficiently Keeping customers updated on the latest
Audit Analyst Johannesburg
Mediro Ict RecruitmentJohannesburg
COBIT best practices across the full life cycle of services This is a Contract position until December 2024 application accesses Monthly Change Management review Assistance with Sarbanes-Oxley Audit Activities relationship with the Business Unit to manage expectations of service, including work requirements, timing Experience working with IT General Controls. Risk Management Experience Excellent oral, written, presentation Critical & Analytical Thinking Logical Customer Service Oriented Communication skills both spoken
Operating Systems Engineer Johannesburg
Mediro Ict RecruitmentJohannesburg
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance
Manual Test Analyst East Rand / Ekurhuleni NEW
Mediro Ict RecruitmentEkurhuleni
Isando and 1 or 2 days from home (depends on Manager's requirements for the week). Only South African guarantee a level of quality for IT solutions and to assist the software development team to identify problems and test cases from BRD, FRD and FDD documents. Manage test environments and ensure that they are implemented in line with set up requirements. Stakeholder management – liaison with key business-units representatives requirements; customers; service providers; industry representatives; and external product suppliers. Manage analysis
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